We need to leave the country first, how about my pets?
We will work you to arrange the most feasible option for your pets.
Are you able to collect my pets from a different location?
Yes, we can collect your pets anywhere in the island of Singapore and for Malaysia the city of Kuala Lumpur only (surcharge applies for other region).
Why is the airfare for cargo so expensive?
Applying Charge: The larger among “Live Animal Quantity + Cage weight” and “Volume Weight” is applied.
Ex: If dog/cat’s weight is 10 kg, cage’s weight is 15 kg and cage’s dimension is 60*80*50 cm, then:
① Actual Weight: 10+15=25 kg
② Volume Weight: 60*80*50 cm/6000=40 kg
③ Chargeable Weight of 40 kgs is applied for this shipment
Airfreight Charge and Extra Charges (fuel surcharge, security surcharge and others)