Every pet move is a little different, but we devote the same knowledge and care to each and every relocation.
1) Listening and Learning
The first step is all about building a clear picture of your pet’s move. Once you share with us the details like origin and destination, your desired move date, pet species, breed, and age, we can start to set expectations for you, letting you know how (or even if) we can move your pet.
2) Building a route, costing and plan for the move
Once we have all the details, we will explore the best routing options, the proper kennel size, and look into any possible challenges we’ll need to overcome. An email will be triggered to you with a quote for the move.
3) Give us the GO AHEAD
Once you give us the go ahead that you’re ready to move forward, we jump into action. We meet you and your pets at your home. Send your travel crates if needed and collect all relevant documents for checking and immediately begin booking flights, drivers, and veterinary appointments. Each decision is made with your pet’s safety in mind, we only work with trusted airlines and vets.
4) Flight Day
A time will be set for pickup to the airport. On the big day, we monitor flight movement to ensure everything runs smoothly. We’ll provide you updates from door to door, and should anything unexpected occur, such as a weather delay, our team will be there to build a contingency plan and make sure your animal stays safe and comfortable while we sort out the unexpected logistics.. we are on call 24 hrs when your pets are on the move.